Frequently Asked Questions

All ready-to-ship items will be processed and shipped within 3-5 business days of purchase. Orders are shipped via USPS, and tracking information will be provided once your item has been dispatched.

Ash and Stone Silverworks is not responsible for items lost, damaged in transit, or stolen after delivery. If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim. If you are concerned about package security, signature confirmation can be added to your order upon request at the buyer’s expense.

Currently we are only shipping within the United States.